Retail wins banking business
Retail wins banking business Last year was the most successful in the history of the retail business of VTB24 Bank. He again entered the top three most powerful banks in…

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Banks are ready to work online
On Tuesday, the Association of Russian Banks presented its updated Internet portal, which significantly expanded the capabilities of customers in the field of interaction with domestic credit organizations. Now users,…

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Currency forecast: dollar awaits correction
Last week showed that the dollar was growing steadily almost until Friday evening. The Fed unexpectedly optimistic about the prospects for the US economy, and against this background, the euro…

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people realized

Banks are ready to work online

On Tuesday, the Association of Russian Banks presented its updated Internet portal, which significantly expanded the capabilities of customers in the field of interaction with domestic credit organizations. Now users, in particular, will be able to seek help from the financial ombudsman online and receive extracts from their credit histories.

According to the concept voiced by ARB representatives at the last press conference, the association is important not so much economic as the social orientation of banks. Therefore, the ARB has taken a number of actions aimed at ensuring that citizens can more efficiently build their work with credit organizations. So, for example, the financial ombudsman has his own online office.

This institution arose in the Russian Federation under the auspices of the ARB on October 1, 2010. The financial ombudsman is the sole body for out-of-court settlement of disputes arising between banks and their customers. Continue reading

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